Privacy Policy

Technotap Nigeria Limited (“Terra Paints”, “we”, “us”) operates terrapaintsng.com. This policy explains how we collect, use, and protect personal data when you browse our catalogue, request quotes, register an account, or contact our sales and service teams.

1. Data we collect

• Contact details: name, phone number, email address, business name, and delivery or site address when you submit a quote, service request, dealer inquiry, or account registration.
• Project information: room sizes, paint line, colour choices, photos or links you provide, and notes about your project.
• Account data: login credentials (password stored as a secure hash), order history when checkout is enabled, and preferences you save on the site.
• Technical data: IP address, browser type, and usage analytics when you consent to cookies or when analytics is enabled.

2. How we use your data

• Respond to quote requests, colour samples, dealer pricing, and service bookings.
• Confirm stock, tinting, delivery charges, and fulfilment before production or dispatch.
• Operate your account, process orders, and send service-related communications.
• Improve our website, products, and customer support.
• Meet legal, tax, and regulatory obligations in Nigeria.

3. Legal basis

We process personal data based on your consent (for example when you tick the consent box on a form), to perform steps at your request before a contract, to fulfil orders and services, and where necessary for our legitimate business interests in operating a paint manufacturing and distribution business in Port Harcourt.

4. Sharing and storage

We do not sell your personal data. We may share information with payment processors (when checkout is live), email delivery providers, and logistics partners only as needed to fulfil your request. Data is stored on secure servers and retained only as long as needed for the purposes above or as required by law.

5. Your rights (NDPR)

Under the Nigeria Data Protection Regulation (NDPR), you may request access to, correction of, or deletion of your personal data, and may withdraw consent where processing is consent-based. To exercise these rights, contact us using the details below.

6. Security

We use industry-standard measures including encrypted connections (HTTPS), hashed passwords, and access controls. No method of transmission over the internet is completely secure; please use strong passwords and keep your login details confidential.

7. Contact

Technotap Nigeria Limited
5 Chinda Lane, off Kesiorlu Street, Rumuigbo, Port Harcourt, Rivers State
Email: sales@terrapaintsng.com
Phone: +2348077200984